Liverpool Issue Official Statement After Fans Problem Today (Read) - SportDab - Sport News

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Thursday, 19 July 2018

Liverpool Issue Official Statement After Fans Problem Today (Read)

Liverpool have issued an official statement to apologise to fans after a problem today.

Hundreds were left angry 😡 this morning when an online ticket system aimed at giving them access  crashed.

Fans hit out at a system ‘not fit for purpose’ as they missed out on tickets to games.

President Peter Moore has apologised and labelled the problem  an 'access issue'.

“We would like to update our Members who experienced access issues in this morning’s ticket sale,” he said.

“The vendor, Advanced, has confirmed that their servers experienced an extremely high volume of rogue traffic and the system had over one million hits per second when the sale started.

"That caused the vendor’s ticket system to activate its in-built security processes to ensure genuine Members were safeguarded.

“We will now work with the vendor on a full root and branch investigation to fully understand the issue and what can be done in future to avoid it.

“We sincerely apologise for the difficulties Members encountered accessing the ticket sales system this morning.”

Although the fans now have something to be happy about after AS Roma and Liverpool agreed a deal for Goalkeeper Alisson.

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